The Wire

Energy news from Omaha Public Power District

Tag: customer service

General

OPPD board approves $2.3 billion
Corporate Operating Plan for 2025

The Corporate Operating Plan will help support reliability and resiliency amid unprecedented growth in the demand for power.

Read More >
General

Rate proposal aims to maintain reliability, resiliency amid growth

The recommended increase would support investments in generation resources and grid infrastructure to modernize and fortify the system against future stresses, including extreme weather.

Read More >
General

Connecting with customers in need

OPPD recently collaborated with 15 agencies on a Community Resource Fair, a pilot program designed to provide customers with a variety of resources and assistance.

Read More >
General

Network helps those in need with utility assistance, other vital aid

OPPD's Energy Assistance Program works with a network of community-based organizations that can help residents with a variety of needs.

Read More >
How Does That Work?

Is your meter easy and safe to access?

OPPD meter technicians need to access customers' electric meters for a variety of reasons; these tips will help you make sure yours is unobstructed and safe to access.

Read More >
What It Takes

For customer care representatives, empathy and multitasking are key

OPPD's customer care employees need strong people skills, excellent attention to detail and a desire to keep learning.

Read More >