The Wire

Energy news from Omaha Public Power District

Tag: customer service

General

New map makes it easier to report streetlight outages

The simplified process for reporting streetlight outages is available to customers across the district. And now customers can track progress on repairs, as well.

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General

Próximamente: MyOPPD facilita el manejo de su cuenta – en español

Todo el portal para clientes — desde inicio de sesión hasta manejo de pagos, notificaciones y más — pronto estará disponible en español.

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General

New interactive map will provide quick, easy access to outage information

The new outage map will provide real-time information about areas experiencing outages, the total number of customers affected, the estimated time of power restoration and more.

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General

New MyOPPD customer portal will give you greater control of your account

New tools will allow you to track your electricity usage and will give you the option to receive outage alerts as well as notifications when bills are ready, due or past due, among other things.

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General

What OPPD’s new smart meters will mean for you

Once your smart meter is installed, you will no longer need to report outages. The new meters – which use safe, tested technology – will provide more precise outage information and will provide it more quickly.

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How Does That Work?

Is your meter easy and safe to access?

OPPD meter technicians need to access customers' electric meters for a variety of reasons; these tips will help you make sure yours is unobstructed and safe to access.

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