The Wire

Energy news from Omaha Public Power District

Tag: customer service

General

Additional utility bill assistance now available

Customers impacted by COVID pandemic can now apply online for funding available to all 13 counties served by the utility.

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General

Omaha utilities allocated funds to assist customers

Monies awarded to Douglas County under the CARES Act will be administered by assistance agencies to help customers with bills.

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Profiles

County roads take rural troubleshooters far, wide

OPPD's troubleshooters continue to work to meet customer needs. Meet Mike Patzel, who logs a lot of miles in the rural areas of our territory.

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Working for You

Powerful partnership keeps Werner rolling

By working with OPPD, Werner Enterprises has greatly reduced their carbon footprint while reducing their energy bills.

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General

Utility scam reports are at an all-time high and climbing

Customer reports of scam phone calls have skyrocketed in recent years, with no signs of slowing. Learn how OPPD is fighting back.

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Working for You

Video: Personal customer service helps non-profit grow

Completely Kids is expanding their facilities for children and families. Hear how OPPD worked with them to ensure success.

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