The Wire

Energy news from Omaha Public Power District

Tag: customer service

General

OPPD rate proposal seeks to support reliability, system health

The utility is seeking a modest general rate increase in 2024; budget priorities include modernizing infrastructure and putting into place programs that allow customers to better manage their energy use.

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Tips

Protect yourself from scammers

OPPD saw a sharp increase in scam calls last week, including some using a stolen recording of an actual OPPD message. These tips can help you avoid falling victim to a scammer.

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General

Shining a light on utility assistance

National Energy Assistance Day is Feb. 1, spotlighting the need for utility assistance and the programs available to help customers get back on their feet.

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General

OPPD board approves budget for 2023

The $1.9 billion budget includes a small increase to a line item that covers rising fuel costs, but no general rate increase.

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General

Rising fuel costs trigger proposed line item increase

The increase would raise customers' overall bills an average of 2.9% to help cover the rising costs of fuel and power purchased on the energy market.

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General

OPPD offers new utility assistance program  

The new Customer Assistance Program will offer qualifying customers long-term help in the form of monthly bill credit. The program is designed to work alongside other OPPD and community programs.

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