Energy news from Omaha Public Power District

Tag: customer service

General

Utility scam reports are at an all-time high and climbing

Customer reports of scam phone calls have skyrocketed in recent years, with no signs of slowing. Learn how OPPD is fighting back.

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Working for You

Video: Personal customer service helps non-profit grow

Completely Kids is expanding their facilities for children and families. Hear how OPPD worked with them to ensure success.

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General

The language of OPPD customer service

OPPD is required to serve all customers, no matter what language they speak. Here’s how they do it.

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Profiles

Variety spices up the work week for ESD

We spent a day with electrical service designer Mark Krepela, covering many miles and all kinds of customer needs.

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Leading the Way

Interfacing with partners face-to-face

Group aims to build relationships between local developers, utilities.

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Profiles

Love of learning drives Ikeda-Hayes

Rieko Ikeda-Hayes loves the challenges her job represents and keeps the needs of OPPD's customers at the forefront each day.

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