The Wire

Energy news from Omaha Public Power District

The Wire

Energy news from Omaha Public Power District

Tag: customer service

General

Additional money available to customers for utility assistance

The Douglas County board set aside an additional $1 million to help OPPD customers affected by the pandemic with their bills.

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General

OPPD asks customers to immediately conserve energy

Recent prolonged, frigid temperatures in the region are adding to the demand for energy. Small steps could help reduce OPPD's load.

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Tips

Scammers quick to capitalize on pandemic

Utility scammers found new, disturbing ways to try and take advantage of customers in 2020.

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General

CARES assistance funds reaching thousands of customers

Allocated by Douglas County and the state, the assistance funds specifically help customers affected by COVID with their energy costs.

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General

Additional utility bill assistance now available

Customers impacted by COVID pandemic can now apply online for funding available to all 13 counties served by the utility.

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General

Omaha utilities allocated funds to assist customers

Monies awarded to Douglas County under the CARES Act will be administered by assistance agencies to help customers with bills.

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