The Wire

Energy news from Omaha Public Power District

Tag: customer service

General

Shining a light on utility assistance

National Energy Assistance Day is Feb. 1, spotlighting the need for utility assistance and the programs available to help customers get back on their feet.

Read More >
General

OPPD board approves budget for 2023

The $1.9 billion budget includes a small increase to a line item that covers rising fuel costs, but no general rate increase.

Read More >
General

Rising fuel costs trigger proposed line item increase

The increase would raise customers' overall bills an average of 2.9% to help cover the rising costs of fuel and power purchased on the energy market.

Read More >
General

OPPD offers new utility assistance program  

The new Customer Assistance Program will offer qualifying customers long-term help in the form of monthly bill credit. The program is designed to work alongside other OPPD and community programs.

Read More >
General

OPPD board approves modest rate increase for 2022

An average rate increase of 2.5% across all customer classes will take effect Jan. 1.

Read More >
Leading the Way

Bringing ‘energy intelligence’ to OPPD

Customer preferences, new technologies are driving an advanced grid ecosystem.

Read More >