customer service Archives

Video: Personal customer service helps non-profit grow

Completely Kids is expanding their facilities for children and families. Hear how OPPD worked with them to ensure success.

OPPD is required to serve all customers, no matter what language they speak. Here’s how they do it.

We spent a day with electrical service designer Mark Krepela, covering many miles and all kinds of customer needs.

OPPD works with cities, counties and state agencies to maintain streetlights across the utility’s 13-county service territory.

Group aims to build relationships between local developers, utilities.

WHAT IS IT? The amount of money OPPD is saving each year after a 2017 campaign to enroll more customers in paperless billing.

Rieko Ikeda-Hayes loves the challenges her job represents and keeps the needs of OPPD’s customers at the forefront each day.

Past two-term mayor of Underwood, Iowa, OPPD’s Steve Fanslau serves as liaison between utility and local cities and towns.

Performance improvement specialist Aerts is eager to take on each new challenge with a customer-first mindset.

Customer Care Services supervisor Nitty Gambhir grew up around OPPD and takes great pride in his work for the company.