75th Anniversary

Video: ‘Learn how to take change as a challenge’

As OPPD marks its 75^th anniversary, we visited with a few retirees and asked them to reflect on their years with the power company.

Here, Mark Purnell talks about the important mission of serving customers 24/7, “whatever it took to make the customer satisfied.”

He also stresses the importance of adapting to change.

“Learn how to take change as a challenge, because there’s always going to be change,” he said.  “But change also involves improvement, it involves betterment. Be like OPPD: Handle change, and you’ll do well.”

Purnell worked for OPPD for nearly 24 years, from 1992 to 2016. He spent his entire career as an account executive, serving a variety of customers.

Hear more from Mark in the following video by Goswen Visual Marketing.